Privacy policy
Last updated: September 2018
Thank you for accessing the NYpassage.com Website (“Site”). We
respect your privacy and want to protect your personal information. Please
review our Privacy Notice, which also governs your visit to RussianFoodUSA.com,
to understand our practices.
This Privacy Policy explains how we collect, use and (under
certain conditions) disclose your personal information. This Privacy Policy
also explains the steps we have taken to secure your personal information.
Finally, this Privacy Policy explains your options regarding the collection,
use and disclosure of your personal information. By visiting the Site directly
or through another site, you accept the practices described in this Policy.
This privacy policy applies to the Site. This privacy policy
does not necessarily apply to any offline collection of your personal
information. Please see below for details.
We are not responsible for the content or privacy practices on
any web site not operated by RussianFoodUSA.com to which the Site links or that
links to the Site.
ELECTRONIC COMMUNICATION
When you visit NYpassage.com or send e-mails to us, you are
communicating with us electronically. You consent to receive communications
from us electronically. We will communicate with you by e-mail or by posting
notices on this site. You agree that all agreements, notices, disclosures and
other communications that we provide to you electronically satisfy any legal
requirement that such communications be in writing.
INFORMATION
COLLECTION AND USE
1. Information Collection.
We collect information from you in several different ways on
this Site. One goal in collecting personal information from you is to provide
an efficient, meaningful, and customized experience. For example, we can use
your personal information to:
- help make the Site easier for you to use by not having to
enter information more than once.
- help you quickly find information, products, and services.
- help us create content that is most relevant to you.
- alert you to new information, products, and services that we offer.
(a) Registration and Ordering.
Before using certain parts of any Site or ordering products, you must complete
an online registration form. During registration, you will be prompted to
provide to us certain personal information, including but not limited to your
name, shipping and billing address(es), phone number, email address, and credit
card number. These kinds of personal information are used for billing purposes,
to fulfill your orders, to communicate with you about your order and the Sites,
and for internal marketing purposes. If we encounter a problem when processing
your order, your personal information may be used to contact you.
(b) Email Addresses.
Several locations of the Site permit you to enter your email address for
purposes including but not limited to: to register for a contest or
sweepstakes; to request us to notify you of new brands, new product styles, or
product sizes; or to sign up for NYpassage.com email newsletters and special
offers. Your participation in a contest or sweepstakes is completely voluntary,
so you have a choice whether to participate and disclose information to us. We
use this information to notify contest and sweepstakes winners and to award
prizes. We may post on the Site the names and cities of contest and sweepstakes
winners. By entering a contest or sweepstakes, you may be opting in to receive
our email newsletter and special offers and this will be disclosed in the
official rules governing the contest or sweepstakes.
(c) Cookies and Other Technology.
Like many sites, the Site employs cookies and web beacons (also known as clear
GIF technology or “action tags”) to speed your navigation of the Site,
recognize you and your access privileges, and track your Site usage.
(i) Cookies are small
pieces of information that are stored as text files by your Internet browser on
your computer’s hard drive. Most Internet browsers are initially set to accept
cookies. You can set your browser to refuse cookies from websites or to remove
cookies from your hard drive, but if you do, you will not be able to access or
use portions of the Site. We have to use cookies to enable you to select
products, place them in an online shopping cart, and to purchase those
products. If you do this, we keep a record of your browsing activity and
purchase. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE
TO GATHER A USER’S CONFIDENTIAL INFORMATION. Our cookies are not “spyware.”
(ii) Web beacons assist
in delivering cookies and help us determine whether a web page on the Site has
been viewed and, if so, how many times. For example, any electronic image on
the Site, such as an ad banner, can function as a web beacon.
(iii) We may use
third-party advertising companies to help tailor site content to users or to
serve ads on our behalf. These companies may employ cookies and web beacons to
measure advertising effectiveness (such as which web pages are visited or what
products are purchased and in what amount). Any information that these third
parties collect via cookies and web beacons is not linked to any personal
information collected by us.
(iv) As an example,
Facebook collects certain information via cookies and web beacons to determine
which web pages are visited or what products are purchased. Please note that
any information collected by Facebook via cookies and web beacons is not linked
to any customer's personal information collected by us.
(d) Log Files.
As is true of most web sites, the Site server automatically recognizes the
Internet URL from which you access the Site. We may also log your Internet
protocol (“IP”) address, Internet service provider, and date/time stamp for
system administration, order verification, internal marketing, and system
troubleshooting purposes. (An IP address may indicate the location of your
computer on the Internet.)
(e) Age.
We respect children’s privacy. We do not knowingly or intentionally collect
personal information from children under age 13. Elsewhere on the Site, you
have represented and warranted that you are either 18 years of age or using the
Site with the supervision of a parent or guardian. If you are under the age of
13, please do not submit any personal information to us, and rely on a parent
or guardian to assist you.
(f) Product Reviews.
You may choose to submit a product review. If you post a review, we will ask
for your email address and geographic location. If you submit a review, your
geographic location will be visible to other users (your email address will be
kept private). Also, any personally identifiable information that you submit as
part of the review can be read or used by other visitors to the Site. We are
not responsible for any personally identifiable information that you choose to
submit as part of your review. We believe you can post a helpful review without
disclosing any personal information.
2. Information Use and Disclosure.
(a) Internal Use.
We use your personal information to process your order and provide you with
customer service. We may internally use your personal information to improve
the Sites’ content and layout, to improve outreach and for our own marketing
efforts (including marketing our services and products to you), and to
determine general marketplace information about visitors to the Site. In order
to facilitate such use and the other use described in this Section 2, we may
share your information with affiliates under NYpassage.com control.
(b) Communications with You:
We will use your personal information to communicate with you about the Site
and your orders and deliveries. Also, we may send you a confirmation email when
you register with us. We may send you a service-related announcement on the
rare occasions when it is necessary (for example, if we must temporarily
suspend our service for maintenance.) Also, you may submit your email address
for reasons such as to register for a contest or sweepstakes; to request us to
notify you of new brands, new product styles, or product sizes; to sign up for
RussianFoodUSA.com email newsletters and special offers. If you submit your
email address, we use it to deliver the information to you. We always permit
you to unsubscribe or opt out of future emails (see the opt out section, below,
for more details). Because we have to communicate with you about orders that
you choose to place, you cannot opt out of receiving emails related to your
orders.
(c) External Use.
We want to provide you with excellent service and to offer you a great
selection. We do not sell, rent, trade, license or otherwise disclose your
specific personal information or financial information to anyone other than to
affiliates under NYpassage.com control, except that:
(i) As do most catalog
and Internet retailers, we sometimes use others to perform specific functions
on our behalf. When we disclose information to these service providers, we
disclose information to help them to perform their service. For example, in
order to deliver products to you, we must share some information. We partner
with third parties (such as the U.S. Postal Service, United Parcel Service, and
Federal Express) to ship products, to ensure delivery, and so that we can
obtain feedback, improve the quality of our service, and measure and improve
the quality of the service of the third party. In the example of shippers, we
provide them some personally identifiable information such as your name,
shipping address, email, and phone number.
(ii) Similarly, to help
you buy products and provide customer service to you, we must provide your
credit card number to financial-services corporations such as credit-card
processors and issuers. When we submit your credit card number for
authorization, we use state-of-the-art data encryption to protect your
information.
(iii) We may disclose
such information in response to requests from law enforcement officials
conducting investigations; subpoenas; a court order; or if we are otherwise
required to disclose such information by law. We also will release personal
information where disclosure is necessary to protect our legal rights, enforce
our Terms of Use or other agreements, or to protect ourselves or others. For
example, we may share information to reduce the risk of fraud or if someone
uses or attempts to use the Site for illegal reasons or to commit fraud.
(iv) We will not sell (or
trade or rent) personally identifiable information to other companies as part
of our regular course of business. However, it’s possible that we might acquire
or merge with or be acquired by another company or that we might dispose of
some or all of our assets. If that happens, your personal information may be
disclosed to another company, but that disclosure will be subject to the
Privacy Policy in effect.
(v) We may share
non-personal information (such as the number of daily visitors to a particular
web page, or the size of an order placed on a certain date) with third parties
such as advertising partners. This information does not directly personally
identify you or any user.
(vi) We may publicly
disclose the name, city, and state of the contest and sweepstakes winners.
DATA
SECURITY
The Site incorporates physical, electronic, and administrative
procedures to safeguard the confidentiality of your personal information,
including Secure Sockets Layer (“SSL”) for all financial transactions through
the Site. We use SSL encryption to protect your personal information online,
and we also take several steps to protect your personal information in our
facilities. Access to your personal information is restricted. Only employees
who need access to your personal information to perform a specific job are
granted access to your personal information. Finally, we rely on third-party
service providers for the physical security of some of our computer hardware.
We believe that their security procedures are adequate. For example, when you
visit the Site, you access servers that are kept in a secure physical
environment, behind a locked cage and an electronic firewall.
While we use industry-standard precautions to safeguard your
personal information, we cannot guarantee complete security. 100% complete
security does not presently exist anywhere online or offline.
OPT
OUT/CORRECTIONS
Upon your request, we will (a) correct or update your personal
information; (b) stop sending emails to your email address; and/or (c) disable
your account to prevent any future purchases through that account. You can make
these requests at the customer information section of the Site https//, or by
telephoning, or emailing your request to RussianFoodUSA.com Customer Loyalty
Team (855) 991-4422 or: info@nypassage.com. Please do not email your
credit-card number or other sensitive information.
OFFLINE
COLLECTION, USE & DISCLOSURE OF INFORMATION
As you might expect from us, the majority of information that we
collect is obtained through the Site, and this Privacy Policy applies only to
that online collection of personal information. We also may collect information
offline, where we also try to protect the privacy of your personal information.
One example involves someone calling us to place an order or to ask questions.
When someone calls, we will ask only for the personal information we need in
order to place the order or to answer the question. When we need to store
information (such as order information), we will enter it into our database
through SSL encryption. (See the Data Security section above for more
information). Another example involves faxes. If you fax something to us, we
will act upon the fax and then either store it a locked repository or we will
shred the fax if there is no need to retain the information. There are other
ways we could learn of personal information offline (for example, we suppose
someone could send us a letter including some return address information), and
this Policy doesn’t discuss or try to predict all of those methods or uses. As
we mentioned, we will try to treat offline collection, uses, and disclosures
consistently with our relevant online practices.
UPDATES
TO THIS POLICY
If we change or update this Privacy Policy, we will post changes
and updates on the Site so that you will always be aware of what information we
collect, use and disclose. We encourage you to review this Privacy Policy from
time to time so you will know if the Privacy Policy has been changed or
updated. If you have any questions about the Privacy Policy, please contact us
(855) 991-4422 or: info@nypassage.com
